Air-5 FAQ
Q. I want to use Bluetooth on my Air-5, but there's no listing for it on my phone. The desk only has two sources, either Phone out or PGM 1. What can be the problem?
A. Does your Air-5 have the optional Bluetooth Retrofit Assembly installed? If not, the BlueTooth (BT) rear panel jack and switches to assign the Bluetooth source are not used. Since no Air-5 consoles shipped with the Bluetooth card installed you would need to add the A5-BT Bluetooth Retrofit Assy (p/n 011448). Contact sales for pricing and availability.
Q. How can I set the USB audio to send PGM 2 instead of PGM 1?
Q. We removed the two main boards from the chassis to inspect them. Can we send just the MBR-AIR5A board for repair?
Q. We have two Air-5 consoles. On one, all four mic channels have loud hum when their faders are up. We've reduced the gain but it doesn't correct the problem. When a mic is not connected there's no hum, but as soon as a mic is plugged in one hears hum.
Q. We lost one channel on PGM 1. The meters also only show one channel. We moved the output cable to PGM 2 and both channels are working so it must be something in the Air-5.